Jira
Microsoft Outlook

Identify Contacts from Updates

Streamline your support responses. Automatically trigger contact searches with issue updates. Enhance team collaboration and efficiency.

When this happens...

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

-

automatically do this!

Find Contacts
Finds contacts with the given search string.

Explore Triggers and Actions

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Download Attachment
Downloads an attachment to the /tmp directory.
Add Label to Email
Adds a label/category to an email in Microsoft Outlook.
Approve Workflow
Suspend the workflow until approved by email.
Create Contact
Add a contact to the root Contacts folder,
Create Draft Email
Create a draft email,
Find Contacts
Finds contacts with the given search string.
List Contacts
Get a contact collection from the default contacts folder,
List Folders
Retrieves a list of all folders in Microsoft Outlook.
List Labels
Get all the labels/categories that have been defined for a user.

About the apps

Learn more about

Jira

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations
No items found.

Why

Jira

+

Microsoft Outlook

= Perfect Match

The integration of Jira and Microsoft Outlook enables a seamless flow of information, allowing support teams to instantly find the right contacts when an issue is updated. By triggering contact searches based on Jira's new issue updates, teams can avoid delays and respond faster to customer needs. This connection ensures that all customer interactions are informed and timely, improving overall resolution rates and enhancing customer satisfaction without the burden of manual searches.

Built by folks who built