Jira
Freshservice

Streamlined Ticket Retrieval

Instantly update your team on issue progress. Enhance your support workflow efficiency. Reduce response times with automated ticket updates.

When this happens...

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

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automatically do this!

Get Ticket
Get a ticket by ID.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
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Actions
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New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Jira

and

Freshservice

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
No items found.

Why

Jira

+

Freshservice

= Perfect Match

Incorporating a seamless integration between Jira and Freshservice ensures that your support team stays updated with real-time issue modifications. Whenever an issue is updated in Jira, a new event triggers, allowing your team to access the corresponding ticket effortlessly. This integration minimizes manual intervention, enabling quicker resolutions and enhanced productivity by linking key support systems directly.

Popular App Usecases

Automated Task Updates
Efficiently manage tasks through event-driven updates.
Automate Task Deletion
Automatically remove tasks based on event triggers.
Fetch Contact on Issue Update
Automatically retrieve contact info on issue changes.
Sync Issue Updates Instantly
Automatically reflect updated issue names in your project management tool.
Automate Issue Updates to Tasks
Transform Jira issue updates into tasks seamlessly.
Track Jira Issues in Notion
Automate updates from Jira to Notion effortlessly.
Streamlined Contact Creation
Automatically generate contacts from Jira issue updates.
Streamlined Contact Creation
Automatically add new contacts from issue updates in Aircall.
Automate Deletion Updates
Effortlessly manage issues and financial data in one flow.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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