Zendesk Sell

Jira

Automatically Assign New Issues

Streamline your issue assignment process. Instantly route tasks to the correct users. Enhance team efficiency with automation.

When this happens...

New Lead Created

Trigger new event when a new lead is created in Zendesk Sell.

automatically do this!

Assign Issue

Assigns an issue to a user.

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Explore Triggers and Actions

New Deal Created

Trigger new event when a new deal is created in Zendesk Sell.

New Contact Created

Trigger new event when a new contact is created in Zendesk Sell.

New Lead Created

Trigger new event when a new lead is created in Zendesk Sell.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zendesk Sell

and

Jira

, and how they work together to automate your workflows.

About

Zendesk Sell

Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.

Similar integrations

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zendesk Sell

+

Jira

= Perfect Match

Automatically assigning issues to users when new leads are created can significantly enhance your workflow efficiency. By integrating Zendesk Sell with Jira, your team can ensure that no lead goes unattended. This automation reduces manual intervention, accelerates response times, and allows your support agents to focus on resolving issues rather than managing tasks. Experience seamless communication and improved productivity across your customer support landscape by harnessing the power of automation.