Zendesk Sell
Jira

Automatically Assign New Issues

Streamline your issue assignment process. Instantly route tasks to the correct users. Enhance team efficiency with automation.

When this happens...

New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.

-

automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Deal Created
Trigger new event when a new deal is created in Zendesk Sell.
New Contact Created
Trigger new event when a new contact is created in Zendesk Sell.
New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Zendesk Sell

and

Jira

, and how they work together to automate your workflows.

About

Zendesk Sell

Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zendesk Sell

+

Jira

= Perfect Match

Automatically assigning issues to users when new leads are created can significantly enhance your workflow efficiency. By integrating Zendesk Sell with Jira, your team can ensure that no lead goes unattended. This automation reduces manual intervention, accelerates response times, and allows your support agents to focus on resolving issues rather than managing tasks. Experience seamless communication and improved productivity across your customer support landscape by harnessing the power of automation.

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