Zendesk Sell
Jira

Automate Lead Issue Tracking

Streamline your lead management process. Quickly identify issues related to new leads. Enhance efficiency with AI orchestration.

When this happens...

New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).

Explore Triggers and Actions

New Deal Created
Trigger new event when a new deal is created in Zendesk Sell.
New Contact Created
Trigger new event when a new contact is created in Zendesk Sell.
New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Zendesk Sell

and

Jira

, and how they work together to automate your workflows.

About

Zendesk Sell

Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zendesk Sell

+

Jira

= Perfect Match

Connecting Zendesk Sell with Jira through automated workflows enhances the lead handling process significantly. Whenever a new lead is created in Zendesk Sell, the system instantly queries Jira using JQL to locate relevant issues. This integration reduces the time spent searching manually, allowing teams to focus on resolving customer needs efficiently and effectively.

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