Zendesk Sell

Jira

Streamline Lead to Issue Updates

Effortlessly connect new leads to issue management. Enhance operational efficiency instantly. Boost your team's productivity with fewer manual tasks.

When this happens...

New Lead Created

Trigger new event when a new lead is created in Zendesk Sell.

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Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

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Explore Triggers and Actions

New Deal Created

Trigger new event when a new deal is created in Zendesk Sell.

New Contact Created

Trigger new event when a new contact is created in Zendesk Sell.

New Lead Created

Trigger new event when a new lead is created in Zendesk Sell.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zendesk Sell

and

Jira

, and how they work together to automate your workflows.

About

Zendesk Sell

Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.

Similar integrations

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zendesk Sell

+

Jira

= Perfect Match

Integrating Zendesk Sell with Jira allows teams to seamlessly transition from lead creation to issue handling. When a new lead is logged, this automation triggers an update in Jira, ensuring that relevant issues are promptly addressed. By minimizing manual data entry, organizations can focus on critical tasks, enhance resolution times, and improve overall customer satisfaction. This streamlined approach not only saves time but also increases the accuracy of information within your systems.