Streamline your support process effortlessly. Enhance ticket resolution speed. Connect sales leads with support tickets instantly.
When this happens...
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automatically do this!
Learn more about
Zendesk Sell
and
Freshservice
, and how they work together to automate your workflows.
Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Linking new leads from Zendesk Sell to ticket updates in Freshservice creates a seamless workflow, improving efficiency in customer support. When a new lead is created, an event is triggered that updates the relevant ticket, ensuring your team is always informed. This automation reduces manual tasks, enhances communication between sales and support, and allows your team to focus on resolving customer issues more swiftly.
