Mailchimp
Zoho Desk

Enhance Ticket Details Automatically

Transform your support workflow. Automatically attach relevant files to tickets. Streamline customer service interactions effortlessly.

When this happens...

New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

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automatically do this!

Add Ticket Attachment
Attaches a file to a ticket.
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Explore Triggers and Actions

Triggers
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Actions
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New Subscriber (Instant)
Trigger new event when a subscriber is added to an audience list.
New or Updated Subscriber (Instant)
Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.
New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.
New Unsubscriber (Instant)
Trigger new event when a subscriber is removed from an audience list.
New Customer
Trigger new event when a new customer is added to a selected store.
Link Clicked
Trigger new event when a recipient clicks a pre-specified link in an specific campaign.
New Audience
Trigger new event when an audience is added to the connected Mailchimp account.
New Campaign
Trigger new event when a new campaign is created or sent
New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrating Mailchimp with Zoho Desk allows for seamless attachment of files to support tickets triggered by audience list events. Whenever a subscriber is added, unsubscribed, or their details are updated in Mailchimp, the corresponding ticket can be automatically enhanced with relevant documents or files. This ensures that your support teams have immediate access to the necessary information, significantly improving response times and overall customer satisfaction.

Popular App Usecases

Streamline Customer Contact Retrieval
Automatically retrieve contact info after a new order.
Instant Customer Lookup
Quickly find customer details after new orders.
Streamline Orders to Issue Search
Easily link orders to issue tracking for better management.
Smart List Categorization
Automatically classify your Mailchimp list events.
Track Campaign Issues Efficiently
Automatically retrieve issue details based on audience list updates.
Effortless Customer Management
Automatically handle customer data creation and retrieval.
Identify New Customer Contacts
Instantly locate contacts for better engagement.
Streamline Issue Comments Retrieval
Automatically gather comments when new files are added.
Automatically Void Invoices
Streamline your order and invoicing process seamlessly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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