Mailchimp

Zoho Desk

Enhance Ticket Details Automatically

Transform your support workflow. Automatically attach relevant files to tickets. Streamline customer service interactions effortlessly.

When this happens...

New List Event (Instant)

Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

automatically do this!

Add Ticket Attachment

Attaches a file to a ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrating Mailchimp with Zoho Desk allows for seamless attachment of files to support tickets triggered by audience list events. Whenever a subscriber is added, unsubscribed, or their details are updated in Mailchimp, the corresponding ticket can be automatically enhanced with relevant documents or files. This ensures that your support teams have immediate access to the necessary information, significantly improving response times and overall customer satisfaction.

Popular App Usecases

Streamline Customer Contact Retrieval

Automatically retrieve contact info after a new order.

Instant Customer Lookup

Quickly find customer details after new orders.

Streamline Orders to Issue Search

Easily link orders to issue tracking for better management.

Smart List Categorization

Automatically classify your Mailchimp list events.

Track Campaign Issues Efficiently

Automatically retrieve issue details based on audience list updates.

Effortless Customer Management

Automatically handle customer data creation and retrieval.

Identify New Customer Contacts

Instantly locate contacts for better engagement.

Streamline Issue Comments Retrieval

Automatically gather comments when new files are added.

Automatically Void Invoices

Streamline your order and invoicing process seamlessly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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