Mailchimp
Zoho Desk

Enhance Ticket Details Automatically

Transform your support workflow. Automatically attach relevant files to tickets. Streamline customer service interactions effortlessly.

When this happens...

New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

-

automatically do this!

Add Ticket Attachment
Attaches a file to a ticket.

Explore Triggers and Actions

New Open
Trigger new event when a recipient opens an email in a specific campaign.
New Order
Trigger new event when an order is added to your store, or Mailchimp account.
New or Updated List Segment
Trigger new event when segment is either created or updated.
New Segment Tag Subscriber
Trigger new event when a subscriber is added to a segment or tags within an audience list.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrating Mailchimp with Zoho Desk allows for seamless attachment of files to support tickets triggered by audience list events. Whenever a subscriber is added, unsubscribed, or their details are updated in Mailchimp, the corresponding ticket can be automatically enhanced with relevant documents or files. This ensures that your support teams have immediate access to the necessary information, significantly improving response times and overall customer satisfaction.

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