Mailchimp
Zoho Desk

Automate Ticket Comments on Events

Streamline your support with instant updates. Enhance communication by adding ticket comments automatically. Focus on resolution, not notifications.

When this happens...

New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

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automatically do this!

Add Ticket Comment
Adds a comment to a ticket.
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Explore Triggers and Actions

Triggers
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Actions
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New Subscriber (Instant)
Trigger new event when a subscriber is added to an audience list.
New or Updated Subscriber (Instant)
Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.
New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.
New Unsubscriber (Instant)
Trigger new event when a subscriber is removed from an audience list.
New Customer
Trigger new event when a new customer is added to a selected store.
Link Clicked
Trigger new event when a recipient clicks a pre-specified link in an specific campaign.
New Audience
Trigger new event when an audience is added to the connected Mailchimp account.
New Campaign
Trigger new event when a new campaign is created or sent
New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrate your communication and support systems effortlessly by automating ticket comments based on Mailchimp audience list events. Whenever a subscriber action occurs—like updates or changes—this automation ensures your support team is always informed. This reduces manual input, speeds up the response time, and enhances customer satisfaction, allowing agents to concentrate more on resolving issues rather than managing ticket comments.

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Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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