Mailchimp

Freshservice

Streamlined Ticket Creation

Automate your ticketing process effortlessly. Integrate list events to enhance support workflows. Focus on customer satisfaction with swift resolutions.

When this happens...

New List Event (Instant)

Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

automatically do this!

Create Ticket

Create a new ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

Connecting Mailchimp and Freshservice allows businesses to trigger ticket creation automatically when significant audience list events occur. By eliminating manual data entry, your support team can respond faster to customer inquiries and issues. This integration not only improves efficiency but also ensures that no critical event goes unnoticed, enhancing the overall customer experience.

Popular App Usecases

Streamline Order Contact Retrieval

Automatically link new orders with relevant contacts effortlessly.

Automate Order Purchase Lookup

Instantly search for customer purchases after new orders.

Sync Orders to Contact List

Streamline contact updates with new order triggers.

Sync New Orders to Contacts

Effortlessly integrate orders with your contact list.

Automate Task Tracking Efforts

Link email events to specific project tasks effortlessly.

Automate Task Creation Instantly

Automatically create Asana tasks from Mailchimp events.

Automated File Downloading

Instantly download new attachments from your Mailchimp account.

Automated Issue Tracking

Effortlessly find issues based on newly uploaded files.

Track Customer Feedback Efficiently

Automatically sync new customers with their issue comments.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo