Mailchimp

Freshservice

Retrieve Ticket on Subscriber Change

Automate ticket retrieval effortlessly. Ensure swift resolutions when subscriber details change. Enhance support with timely actions.

When this happens...

New List Event (Instant)

Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

automatically do this!

Get Ticket

Get a ticket by ID.

Get Started See Ayudo in action

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

Integrating Mailchimp with Freshservice enhances your customer support capabilities by automating ticket retrieval based on subscriber events. Whenever there is a modification in your audience list—be it a new subscriber, an unsubscription, or a profile update—a ticket can be generated instantly. This high-value integration minimizes manual oversight, allowing your support team to focus on resolving issues faster and improving overall customer satisfaction.

Popular App Usecases

Automatically Add New Contacts

Easily create contacts from new customers automatically.

Instant Customer Data Retrieval

Automate customer data fetching upon new sign-ups.

Automate Support Ticket Creation

Automatically generate helpdesk tickets for new customers.

Automatically Update Customer Contacts

Instantly sync new customers with essential contact details.

Efficient Ticket Lookup

Automatically find related tickets upon new order entry.

Capture Campaign Insights Seamlessly

Integrate campaign events with your Notion pages seamlessly.

Efficient Item Retrieval Automation

Automatically search for items when your email lists are updated.

Sync Campaign Events Automatically

Easily manage your events with real-time calendar updates.

Streamlined Ticket Creation

Transform audience events into actionable support tickets.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo