Mailchimp

Zoho Desk

Automate Support Ticket Searches

Streamline your customer support workflows. Effortlessly connect marketing updates to helpdesk tickets. Enhance efficiency and resolution times.

When this happens...

New List Event (Instant)

Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

automatically do this!

Search Ticket

Searches for tickets in your help desk.

Get Started See Ayudo in action

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrating Mailchimp with Zoho Desk allows you to automate ticket searches based on specific list events. When significant changes occur within your audience, such as new subscribers or campaign outcomes, it triggers a search for related support tickets. This seamless connection reduces manual effort, ensuring that customer inquiries are addressed swiftly and accurately, ultimately improving customer satisfaction and operational efficiency.

Popular App Usecases

Streamline Customer Contact Retrieval

Automatically retrieve contact info after a new order.

Instant Customer Lookup

Quickly find customer details after new orders.

Streamline Orders to Issue Search

Easily link orders to issue tracking for better management.

Smart List Categorization

Automatically classify your Mailchimp list events.

Track Campaign Issues Efficiently

Automatically retrieve issue details based on audience list updates.

Effortless Customer Management

Automatically handle customer data creation and retrieval.

Identify New Customer Contacts

Instantly locate contacts for better engagement.

Streamline Issue Comments Retrieval

Automatically gather comments when new files are added.

Automatically Void Invoices

Streamline your order and invoicing process seamlessly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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