Mailchimp

Freshservice

Automate Ticket Updates Seamlessly

Integrate seamlessly for efficiency. Automate ticket updates with every relevant event. Enhance your support workflow effortlessly.

When this happens...

New List Event (Instant)

Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

automatically do this!

Update Ticket

Update a ticket.

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Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

By integrating Mailchimp with Freshservice, organizations can leverage new audience list events to automatically update support tickets. This automation eliminates the need for manual entry, ensuring that customer support teams are always working with the most current information. As subscribers are added or modified, tickets are updated in real-time, allowing for quicker response times and better customer satisfaction. The result is an agile support system that minimizes delays and maximizes efficiency, ultimately leading to improved servic...

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Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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