Discord
Zoho Desk

Identify Support Contacts Quickly

Streamline customer inquiries with ease. Effortlessly connect Discord messages to support contacts. Enhance resolution times and improve customer service efficiency.

When this happens...

New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server

-

automatically do this!

Find Contact
Searches for contacts in your help desk portal.

Explore Triggers and Actions

Message Deleted (Instant)
Trigger new event for each message deleted
New Command Received (Instant)
Trigger new event for each command posted to one or more channels in a Discord server
New Guild Member (Instant)
Trigger new event for each new member added to a guild
New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server
Reaction Added (Instant)
Trigger new event for each reaction added to a message
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Discord

and

Zoho Desk

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

Discord

+

Zoho Desk

= Perfect Match

This integration bridges Discord and Zoho Desk to enhance the customer support experience. Each new message on Discord triggers a search in your help desk, allowing support agents to quickly find the right contact without manual effort. By minimizing the time spent on locating contacts, your team can focus more on resolving issues effectively, ultimately leading to higher customer satisfaction and faster response times.

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