Connect Discord messages to issue tracking. Streamline support tasks seamlessly. Improve response times with automation.
When this happens...
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automatically do this!
Learn more about
Discord
and
Jira
, and how they work together to automate your workflows.
Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating Discord with Jira enables immediate access to issue details upon receiving messages in specific channels. This automation eliminates manual checks, allowing teams to rapidly address customer concerns by directly linking communication to task management. By triggering an issue retrieval with each new Discord message, support teams can enhance their workflows, reduce resolution times, and ultimately provide a better customer experience without the extra administrative work.
