Discord

Freshservice

Retrieve Ticket from Discord

Quickly access tickets from Discord messages. Streamline your support resolution process. Enhance user engagement with instant responses.

When this happens...

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

automatically do this!

Get Ticket

Get a ticket by ID.

Get Started See Ayudo in action

Explore Triggers and Actions

Message Deleted (Instant)

Trigger new event for each message deleted

New Command Received (Instant)

Trigger new event for each command posted to one or more channels in a Discord server

New Guild Member (Instant)

Trigger new event for each new member added to a guild

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

Reaction Added (Instant)

Trigger new event for each reaction added to a message

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Discord

and

Freshservice

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

Similar integrations

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations

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Why

Discord

+

Freshservice

= Perfect Match

Integrating Discord with Freshservice allows businesses to instantly create support tickets based on customer messages. This seamless workflow reduces response time and ensures that no inquiries are overlooked. By automating ticket retrieval, teams can focus on resolving issues faster, improving customer satisfaction and operational efficiency, while leveraging the power of AI to orchestrate workflows effectively.