Streamline Support Ticket Updates

Instantly update support tickets with Discord messages. This integration bridges team communication and ticket management. Enhance your workflow efficiency effortlessly.

When this happens...

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

automatically do this!

Update Ticket

Updates an existing ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

Message Deleted (Instant)

Trigger new event for each message deleted

New Command Received (Instant)

Trigger new event for each command posted to one or more channels in a Discord server

New Guild Member (Instant)

Trigger new event for each new member added to a guild

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

Reaction Added (Instant)

Trigger new event for each reaction added to a message

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

Discord

and

Zoho Desk

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Discord

+

Zoho Desk

= Perfect Match

Connecting Discord with Zoho Desk allows support teams to enhance their responsiveness and reduce manual data entry. Each time a new message is posted in selected Discord channels, a corresponding support ticket is updated in Zoho Desk, ensuring that no customer inquiry goes unnoticed. This integration minimizes the gap between communication and ticket resolution, streamlining workflows and fostering improved collaboration among teams.