Automate Ticketing Comments

Streamline customer support interactions. Enhance ticket resolution efficiency. Eliminate manual entry tasks.

When this happens...

New Message Received

Trigger new event when a new message is received in a conversation.

automatically do this!

Add Ticket Comment

Adds a comment to a ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

New Conversation Started

Trigger new event when a new conversation is started for a user.

New Message Received

Trigger new event when a new message is received in a conversation.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

Freshchat

and

Zoho Desk

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

Freshchat

+

Zoho Desk

= Perfect Match

Integrating Freshchat with Zoho Desk allows support teams to automatically add comments to tickets whenever a new message is received. This integration eliminates time-consuming manual updates, ensuring no vital information is lost in the conversation. By automating this process, teams can focus on resolving issues faster, improving customer satisfaction and overall productivity.