Effortlessly enhance issue tracking. Connect conversations with your project management tools. Ensure no detail is overlooked.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Jira
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating Freshchat with Jira streamlines the way user feedback and inquiries are tracked within projects. When a new message is received in Freshchat, automatically adding users as watchers in Jira ensures that relevant team members stay informed about critical issues. This integration minimizes manual oversight, significantly accelerates response times, and fosters better collaboration, ultimately enhancing customer satisfaction and project outcomes.
