Streamline your support process. Instantly assign issues when new messages arrive. Enhance team responsiveness and resolution times.
When this happens...
-
automatically do this!
Learn more about
Freshchat
and
Jira
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating Freshchat with Jira allows for seamless communication and task management. When a new message is received in Freshchat, an issue can be automatically assigned to the appropriate team member in Jira. This integration minimizes manual oversight, ensuring that support queries are addressed promptly, and enhances overall workflow efficiency, leading to higher customer satisfaction.
