Freshchat
Zoho Desk

Instant Ticket Creation

Streamline customer queries efficiently. Automate ticket generation seamlessly. Enhance support speed and accuracy.

When this happens...

New Message Received
Trigger new event when a new message is received in a conversation.

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Conversation Started
Trigger new event when a new conversation is started for a user.
New Message Received
Trigger new event when a new message is received in a conversation.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Freshchat

and

Zoho Desk

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

Freshchat

+

Zoho Desk

= Perfect Match

Transform your customer support experience by automating ticket creation from incoming messages. This powerful integration between Freshchat and Zoho Desk ensures that every customer query is converted into a support ticket instantly, eliminating the need for manual entry. Speed up response times and improve customer satisfaction by ensuring that no conversation is left untracked, allowing your support team to focus on resolving issues rather than data entry.

Built by folks who built