Effortless Contact Discovery

Streamline customer interactions effortlessly. Quickly find essential contacts. Enhance communication efficiency.

When this happens...

New Message Received

Trigger new event when a new message is received in a conversation.

automatically do this!

Find Contacts

Finds contacts with the given search string.

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Explore Triggers and Actions

New Conversation Started

Trigger new event when a new conversation is started for a user.

New Message Received

Trigger new event when a new message is received in a conversation.

Download Attachment

Downloads an attachment to the /tmp directory.

Add Label to Email

Adds a label/category to an email in Microsoft Outlook.

Approve Workflow

Suspend the workflow until approved by email.

Create Contact

Add a contact to the root Contacts folder,

Create Draft Email

Create a draft email,

Find Contacts

Finds contacts with the given search string.

List Contacts

Get a contact collection from the default contacts folder,

List Folders

Retrieves a list of all folders in Microsoft Outlook.

List Labels

Get all the labels/categories that have been defined for a user.

About the apps

Learn more about

Freshchat

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

Similar integrations

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About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations

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Why

Freshchat

+

Microsoft Outlook

= Perfect Match

Integrating Freshchat with Microsoft Outlook allows businesses to automatically trigger a search for contacts when new messages are received. This high-value automation reduces manual effort and accelerates response times, ensuring your team can focus on resolving customer queries swiftly. By seamlessly connecting your communication and email systems, you enhance collaboration and improve overall customer satisfaction.