Automate Ticket Retrieval Effortlessly

Streamline support with instant ticket access. Enhance customer interactions seamlessly. Resolve queries faster than ever.

When this happens...

New Message Received

Trigger new event when a new message is received in a conversation.

automatically do this!

Get Ticket

Get a ticket by ID.

Get Started See Ayudo in action

Explore Triggers and Actions

New Conversation Started

Trigger new event when a new conversation is started for a user.

New Message Received

Trigger new event when a new message is received in a conversation.

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Freshchat

and

Freshservice

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

Similar integrations

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations

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Why

Freshchat

+

Freshservice

= Perfect Match

Integrating Freshchat with Freshservice enables immediate ticket retrieval when a new message is received. This high-value automation optimizes your customer support workflow by reducing manual tracking efforts. Support agents can focus on resolving issues without delay, enhancing the overall customer experience while ensuring that no message goes unanswered.