Freshchat
Microsoft Outlook

Streamlined Contact Management

Receive messages seamlessly. Connect conversations to your contacts instantly. Enhance customer support efficiency.

When this happens...

New Message Received
Trigger new event when a new message is received in a conversation.

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automatically do this!

List Contacts
Get a contact collection from the default contacts folder,

Explore Triggers and Actions

New Conversation Started
Trigger new event when a new conversation is started for a user.
New Message Received
Trigger new event when a new message is received in a conversation.
Download Attachment
Downloads an attachment to the /tmp directory.
Add Label to Email
Adds a label/category to an email in Microsoft Outlook.
Approve Workflow
Suspend the workflow until approved by email.
Create Contact
Add a contact to the root Contacts folder,
Create Draft Email
Create a draft email,
Find Contacts
Finds contacts with the given search string.
List Contacts
Get a contact collection from the default contacts folder,
List Folders
Retrieves a list of all folders in Microsoft Outlook.
List Labels
Get all the labels/categories that have been defined for a user.

About the apps

Learn more about

Freshchat

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

Similar integrations
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About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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Why

Freshchat

+

Microsoft Outlook

= Perfect Match

Integrating Freshchat with Microsoft Outlook allows businesses to automatically gather contact information each time a new message arrives. This combination streamlines workflows by eliminating manual data entry and ensuring support teams have immediate access to relevant customer details. Improve response times and enhance customer satisfaction by ensuring your team can easily reference all associated contacts without switching applications.

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