Instantly collate issue feedback. Enhance response times with organized comments. Streamline support through effective communication.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Jira
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
By integrating Freshchat with Jira, customer support teams can quickly gather all comments related to an issue upon receiving a new message. This automation eliminates the hassle of manually searching for feedback, allowing support agents to focus on providing timely resolutions. With immediate access to organized insights, teams can respond more effectively and enhance overall customer satisfaction.
