Effortlessly manage updates to issues. Keep your team informed in real-time. Enhance communication efficiency.
When this happens...
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automatically do this!
Learn more about
Freshchat
and
Jira
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating Freshchat with Jira allows teams to seamlessly update project issues in real-time whenever a new message is received. This automation minimizes the need for manual updates, ensuring that information remains current and accessible. By bridging customer support conversations with issue tracking, organizations can enhance responsiveness and reduce resolution times, ultimately improving overall service delivery.
