Streamline your support workflow. Enhance issue tracking with call insights. Never miss an opportunity to resolve.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating missed inbound call events from RingCentral with Jira ensures that your support team remains informed about any unaddressed customer calls. Each missed call triggers an automatic comment on the corresponding issue in Jira, providing context that helps your team prioritize follow-ups. This integration minimizes the risk of unresolved customer inquiries slipping through the cracks, fostering improved responsiveness and customer satisfaction.
