RingCentral
Jira

Attach Missed Call Details to

Streamline your support process seamlessly. Attach vital call information to issues efficiently. Ensure no detail is overlooked in customer interactions.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

Add Multiple Attachments To Issue
Adds multiple attachments to an issue.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating missed inbound calls with issue tracking is crucial for enhancing customer support efficiency. This workflow captures details from missed calls and automatically attaches them to corresponding issues in Jira, ensuring that your support team has all necessary context to resolve problems swiftly. By minimizing the manual entry of call data, your team can focus more on delivering excellent service rather than getting bogged down by administrative tasks. This integration helps to maintain a better record of customer interactions, ult...

Built by folks who built