RingCentral
Jira

Attach Missed Call Details to

Streamline your support process seamlessly. Attach vital call information to issues efficiently. Ensure no detail is overlooked in customer interactions.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

Add Multiple Attachments To Issue
Adds multiple attachments to an issue.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating missed inbound calls with issue tracking is crucial for enhancing customer support efficiency. This workflow captures details from missed calls and automatically attaches them to corresponding issues in Jira, ensuring that your support team has all necessary context to resolve problems swiftly. By minimizing the manual entry of call data, your team can focus more on delivering excellent service rather than getting bogged down by administrative tasks. This integration helps to maintain a better record of customer interactions, ult...

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