Never miss a detail from missed calls. Automatically document missed communications. Enhance your ticketing process effortlessly.
When this happens...
-
automatically do this!
Learn more about
RingCentral
and
Zoho Desk
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.
Integrating missed inbound call notifications with ticket comments streamlines communication between customer support teams. Each time an incoming call is missed, a comment is automatically added to the relevant ticket, ensuring no crucial information is overlooked. This high-value automation minimizes manual entry, boosts response times, and enhances the overall customer service experience by keeping all team members informed.
