Enhance issue tracking seamlessly. Instantly assign watchers for missed calls. Improve response speed and accountability.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
When a customer’s call goes unanswered, it can lead to frustration and potential loss of business. This integration enables teams to automatically add relevant team members as watchers to a corresponding issue in Jira whenever a missed inbound call occurs in RingCentral. By streamlining communication and ensuring prompt attention to missed calls, your support team can enhance resolution times and improve customer satisfaction without the hassle of manual follow-ups.
