Never miss a beat in customer support. Effortlessly assign issues from missed calls. Enhance response times with automation.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
In a fast-paced customer support environment, missing calls can lead to unresolved issues and frustrated customers. By connecting RingCentral to Jira, each missed inbound call instantly triggers an action to assign the related issue to a designated user. This integration streamlines the workflow, ensuring that no customer query is overlooked, thus improving efficiency and satisfaction while reducing the manual workload on your support team.
