RingCentral
Azure OpenAI

Categorize Missed Calls Efficiently

Never miss critical details from missed calls. Automatically categorize items based on context. Streamline your follow-up process for improved communication.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

Classify Items Into Categories
Classify items into specific categories.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Chat
Create completions for chat messages with the GPT-35-Turbo and GPT-4 models.
Translate Text
Translate text from one language to another.
Classify Items Into Categories
Classify items into specific categories.
Create Image
Creates an image given a prompt, and returns a URL to the image.
Summarize
Summarizes a text message with the GPT-35-Turbo and GPT-4 models.

About the apps

Learn more about

RingCentral

and

Azure OpenAI

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Azure OpenAI

Azure OpenAI offers advanced language models and generative AI, empowering businesses with robust AI capabilities for diverse applications.

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Why

RingCentral

+

Azure OpenAI

= Perfect Match

Integrating RingCentral with Azure OpenAI allows businesses to automatically classify items when an inbound call is missed. This integration minimizes manual data entry, ensuring that critical information is organized into relevant categories without delay. By automating this process, organizations enhance their customer support workflow, ensuring that every piece of information is utilized effectively, leading to quicker resolutions and improved customer satisfaction.

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