RingCentral
OpenAI (ChatGPT)

Categorize Missed Calls Automatically

Transform missed calls into actionable insights. Automate categorization with AI assistance. Streamline your workflows effortlessly.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Summarize
Summarizes text using the OpenAI API.
Analyze Image Content
Send a message or question about an image and receive a response.
Cancel Run (Assistants)
Cancels a run that is in progress.
Chat using File Search
Chat with your files knowledge base (vector stores).
Chat using Functions
Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions.
Chat with Assistant
Sends a message and generates a response, storing the message history for a continuous conversation.
Chat using Web Search
Chat using the web search tool.
Chat With Responses API
Send a chat via the Responses API, mixing built-in tools and MCP server tools.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Integrating Ringcentral with OpenAI's ChatGPT allows organizations to efficiently manage missed calls by automatically classifying them into predefined categories. This high-value automation reduces the need for manual sorting and ensures that customer inquiries are directed to the right departments promptly. By utilizing AI-driven categorization, teams can enhance their responsiveness, improve customer satisfaction, and streamline their support workflows.

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