RingCentral
Zoho Desk

Automate Missed Call Ticketing

Never miss a follow-up. Turn missed calls into actionable tickets instantly. Streamline your support workflow effortlessly.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk allows businesses to automatically create support tickets whenever a call is missed. This seamless automation reduces the risk of unresolved issues from missed communications. By capturing each missed call, teams can prioritize follow-ups, ensuring that customer inquiries are addressed promptly, improving overall satisfaction and efficiency. This integration minimizes manual data entry, saving time and resources while enhancing team productivity.

Popular App Usecases

Efficient Call Issue Tracking
Instantly link call recordings to issue watchers.
Streamline Issue Updates via Call
Automatically sync call events to issue updates for swift resolutions.
Instant Issue Retrieval from Outbound
Streamline issue tracking from outbound messages seamlessly.
Instant Ticket Retrieval
Instantly retrieve tickets from outbound messages.
Streamline Support Ticket Updates
Instantly update tickets upon outbound messages.
Seamless Contact Creation
Automatically create contacts from outbound messages.
Streamlined Call-Based Task Management
Automatically create tasks from your outbound calls seamlessly.
Automate Contact Updates
Ensure contacts are always up-to-date after calls.
Automated Ticket Updates
Streamline ticket updates for missed calls instantly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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