Quick Resolution for Missed Calls

Never miss a critical issue. Turn missed calls into actionable insights instantly. Enhance your team's response time with seamless integration.

When this happens...

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

automatically do this!

Get Issue

Gets the details for an issue.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

The integration between RingCentral and Jira ensures that each missed inbound call triggers an automated process to retrieve relevant issue details in Jira. This streamlines the workflow by eliminating manual entry and reducing response time. With this feature, support teams can quickly understand customer needs and address issues before they escalate, ultimately improving satisfaction and operational efficiency.