RingCentral
Jira

Track Missed Calls Comments

Never miss crucial feedback again. Effortlessly consolidate call information. Elevate your response efficiency.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

List Issue Comments
Lists all comments for an issue,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating missed inbound call data from RingCentral with Jira allows teams to streamline their workflow by automatically retrieving comments associated with specific issues. When a call is missed, this integration triggers a seamless response that compiles all relevant comments, ensuring no valuable feedback is overlooked. This capability enhances collaboration, reduces manual effort, and speeds up resolutions, enabling teams to focus on delivering exceptional customer support.

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