Missed Call Ticket Search

Never miss crucial follow-ups. Automatically search for support tickets on missed calls. Streamline your customer service workflow.

When this happens...

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

automatically do this!

Search Ticket

Searches for tickets in your help desk.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

When a call is missed, the integration triggers an automatic search for any related support tickets within your helpdesk system. This ensures that agents can quickly follow up on customer inquiries without having to manually sift through records. By connecting RingCentral and Zoho Desk, your team can enhance response times, reduce workload, and improve overall customer satisfaction, creating a seamless support experience.