Never let missed calls result in unresolved issues. Automatically transition tickets for quicker resolutions. Enhance your customer support workflow effortlessly.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira allows businesses to capture missed inbound calls as actionable items. This seamless connection ensures that every missed call triggers a ticket transition, helping support teams prioritize and resolve issues swiftly. By automating this process, teams can maintain high levels of customer satisfaction and reduce the manual workload, leading to a more efficient helpdesk experience. Additionally, it allows for real-time updates on the status of tickets, fostering better communication within teams and with custo...
