Streamline Missed Call Issues

Never let missed calls result in unresolved issues. Automatically transition tickets for quicker resolutions. Enhance your customer support workflow effortlessly.

When this happens...

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

automatically do this!

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows businesses to capture missed inbound calls as actionable items. This seamless connection ensures that every missed call triggers a ticket transition, helping support teams prioritize and resolve issues swiftly. By automating this process, teams can maintain high levels of customer satisfaction and reduce the manual workload, leading to a more efficient helpdesk experience. Additionally, it allows for real-time updates on the status of tickets, fostering better communication within teams and with custo...