RingCentral
Jira

Automate Issue Updates Post Call

Never miss a critical update again. Automatically transition issues when calls are missed. Enhance your support response time effortlessly.

When this happens...

New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

RingCentral

+

Jira

= Perfect Match

With the integration of RingCentral and Jira, organizations can ensure no missed call goes unnoticed. Each time a missed inbound call occurs, an associated issue is automatically updated, reflecting the current status and any necessary transitions. This not only minimizes manual intervention but also allows support teams to prioritize their workflow, ensuring that customer inquiries are addressed promptly and efficiently.

Built by folks who built