Missed Calls Ticket Update

Never miss an opportunity to resolve issues. Instantly update tickets for missed calls. Enhance customer support efficiency.

When this happens...

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

automatically do this!

Update Ticket

Updates an existing ticket.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

In today's fast-paced environment, missed calls can lead to unresolved customer issues and lost opportunities. By automating ticket updates based on missed inbound calls, organizations can ensure that every customer interaction is captured and addressed promptly. This seamless integration between Ringcentral and Zoho Desk streamlines support workflows, allowing teams to focus on resolution rather than manual entry, ultimately enhancing customer satisfaction and operational efficiency.