Okta
Zoho Desk

Enhance Ticket Comments Efficiently

Streamline your support workflow. Automatically update tickets with relevant comments. Boost agent efficiency with AI-driven actions.

When this happens...

New Okta Event
Trigger new event when the system observes a new event.

-

automatically do this!

Add Ticket Comment
Adds a comment to a ticket.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Okta

and

Zoho Desk

, and how they work together to automate your workflows.

About

Okta

Okta provides secure access to applications, essential for support teams managing identity verification and user access, enhancing service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Okta

+

Zoho Desk

= Perfect Match

Integrating Okta with Zoho Desk transforms your customer support processes by automating repetitive tasks. When a new event occurs in Okta, a relevant comment can be instantly added to a ticket in Zoho Desk. This not only reduces manual input but also ensures that all stakeholders remain informed, leading to quicker resolutions and improved customer satisfaction.

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