Streamline Issue Assignment

Automate your issue management. Respond faster through seamless connectivity. Enhance operational efficiency instantly.

When this happens...

New Okta Event

Trigger new event when the system observes a new event.

automatically do this!

Assign Issue

Assigns an issue to a user.

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Explore Triggers and Actions

New Okta Event

Trigger new event when the system observes a new event.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

Okta

and

Jira

, and how they work together to automate your workflows.

About

Okta

Okta provides secure access to applications, essential for support teams managing identity verification and user access, enhancing service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Okta

+

Jira

= Perfect Match

Integrating Okta with Jira transforms your issue assignment processes by using real-time event triggers. When a new event is detected in Okta, it automatically assigns the relevant issue to a designated user in Jira. This eliminates manual workload, reduces response times, and ensures your team always remains focused on resolving issues rather than managing assignments, fostering an agile support environment.