Automate Ticket Creation from Events

Streamline ticket generation effortlessly. Capture all new events in real-time. Enhance customer support efficiency.

When this happens...

New Okta Event

Trigger new event when the system observes a new event.

automatically do this!

Create Ticket

Creates a ticket in your helpdesk.

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Explore Triggers and Actions

New Okta Event

Trigger new event when the system observes a new event.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

Okta

and

Zoho Desk

, and how they work together to automate your workflows.

About

Okta

Okta provides secure access to applications, essential for support teams managing identity verification and user access, enhancing service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

Okta

+

Zoho Desk

= Perfect Match

Integrating Okta with Zoho Desk allows for automatic ticket creation triggered by new events. This integration not only reduces manual input but also accelerates the response time for support teams. By ensuring that every new occurrence is promptly logged as a ticket, your organization can enhance tracking, prioritize issues effectively, and ultimately improve customer satisfaction through faster resolutions.