Okta
Jira

Retrieve Issue on New Event

Enhance your issue tracking. Integrate real-time event handling. Streamline resolution processes effortlessly.

When this happens...

New Okta Event
Trigger new event when the system observes a new event.

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Okta

and

Jira

, and how they work together to automate your workflows.

About

Okta

Okta provides secure access to applications, essential for support teams managing identity verification and user access, enhancing service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Okta

+

Jira

= Perfect Match

Integrating Okta with Jira allows for a seamless workflow where every new event in Okta prompts an automatic retrieval of issue details from Jira. This connection minimizes manual oversight, ensuring that teams quickly respond to issues as they arise. As a result, organizations can maintain high productivity levels and improved customer satisfaction, as every event triggers immediate action and tracking, reducing overall resolution time significantly.

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