Automated Issue Update Flow

Streamline your support operations. Automatically update issues based on new events. Enhance response times and accuracy.

When this happens...

New Okta Event

Trigger new event when the system observes a new event.

automatically do this!

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

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Explore Triggers and Actions

New Okta Event

Trigger new event when the system observes a new event.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

Okta

and

Jira

, and how they work together to automate your workflows.

About

Okta

Okta provides secure access to applications, essential for support teams managing identity verification and user access, enhancing service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

Okta

+

Jira

= Perfect Match

Integrating Okta with Jira allows for immediate updates to issues whenever a new event is detected in Okta. This automation reduces manual input, minimizes errors, and accelerates the resolution process. By leveraging this workflow, teams can ensure that issues are addressed promptly, keeping customer satisfaction high and operational efficiency at peak levels.