Mailchimp
Zoho Desk

Attach Files to Support Tickets

Streamline your ticket management process. Seamlessly attach order files. Enhance customer support efficiency.

When this happens...

New Order
Trigger new event when an order is added to your store, or Mailchimp account.

-

automatically do this!

Add Ticket Attachment
Attaches a file to a ticket.

Explore Triggers and Actions

New Subscriber (Instant)
Trigger new event when a subscriber is added to an audience list.
New or Updated Subscriber (Instant)
Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.
New List Event (Instant)
Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.
New Unsubscriber (Instant)
Trigger new event when a subscriber is removed from an audience list.
New Customer
Trigger new event when a new customer is added to a selected store.
Link Clicked
Trigger new event when a recipient clicks a pre-specified link in an specific campaign.
New Audience
Trigger new event when an audience is added to the connected Mailchimp account.
New Campaign
Trigger new event when a new campaign is created or sent
New File
Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

Integrating Mailchimp with Zoho Desk transforms your order management workflow by enabling automatic ticket attachment upon new orders. This integration eliminates manual file handling, ensuring that customer support representatives have immediate access to relevant order details. As a result, response times improve, and your team can resolve customer inquiries more effectively, leading to higher satisfaction and streamlined operations across departments.

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